The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Boo & Bub ( Pink Apparel Sdn Bhd) will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.

Please return your purchase to the following address:
The Pink Apparel Company ( Pink Apparel Sdn Bhd)
9, Jalan 2/108c,
Taman Sungai Besi,
57100, Kuala Lumpur/


Please contact us at info@booandbub.com or 011-54123880 if you have any questions or doubts.
CUSTOMER CARE

Returns & refunds.

What to prepare. Where to send it.
What happens next.

Folded ivory, burgundy and charcoal clothing beside a kraft parcel box with the BHPC logo

Within 7 days

Refunds are issued after your returned goods have been checked and confirmed.

This is the refund-processing timeframe, not a return-request deadline.

Your return, step by step.

01

Prepare your return

Include your receipt. Keep the item in good condition, with its original packaging and shipping container.

02

Send it to us

Return your parcel to our Kuala Lumpur address below.

03

Inspection & confirmation

We check the returned goods and confirm the refund.

Before you send it back.

Items used or damaged by the customer are not eligible for a refund under the current policy.

The Pink Apparel Company is not responsible for shipments lost during return transit.

Return address

The Pink Apparel Company
Pink Apparel Sdn Bhd
7 Jalan 2/108c, Taman Sungai Besi
57100 Kuala Lumpur, Malaysia
Get directions

Need a hand?

Our team can help with your return enquiry.

01154506880
info@thepinkapparel.com

Contact our team
Read the full return & refund policy

Returned goods will be checked together with the receipt. Goods must be in good condition, with their original packaging and in the original shipping container as received.

If goods have been used or damaged by the customer, no refund will be issued. The Pink Apparel Company (Pink Apparel Sdn Bhd) is not responsible for shipments lost during return transit.

Once we have checked and confirmed the returned goods, the refund will be issued within 7 days after confirmation.

Please return your purchase to The Pink Apparel Company (Pink Apparel Sdn Bhd), 7 Jalan 2/108c, Taman Sungai Besi, 57100 Kuala Lumpur, Malaysia.

For questions, contact info@thepinkapparel.com or 01154506880.